Payment Policy

Thank you for shopping with us. Please read our payment policy carefully to understand how transactions are handled on our platform.

Accepted Payment Methods

We accept the following payment options:

Credit/Debit Cards (Visa, MasterCard, RuPay)

Net Banking (All major Indian banks)

UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

Wallets (Paytm, Mobikwik, Freecharge, etc.)

Cash on Delivery (COD) – available in select locations

Payment Processing

Payments are processed securely via trusted payment gateways with end-to-end encryption.

Your card or banking details are never stored on our servers.

In case of payment failure, please retry using a different method or check with your bank.

Order Confirmation

Upon successful payment, you will receive a confirmation email/SMS with your order details and invoice.

If payment is debited but the order is not confirmed, please contact our support team within 24 hours.

Refunds & Cancellations

Orders cancelled before shipping are eligible for a full refund.

Refunds are processed to the original payment method within 7–10 business days.

Dispute Resolution

In case of any payment-related disputes, you may contact us at [mydesibasket2@gmail.com] with your transaction ID and order number. We aim to resolve all disputes within 3–5 business days.